Revision Policy

1. The 7-day revision period

The 7-day revision period starts when we first deliver the purchased creative to you — typically by sending the files or a download link after production.

During those 7 days, you may request revisions relating to the originally purchased creative and the original brief.

2. What “unlimited revisions” means

“Unlimited revisions” means unlimited legitimate revision requests during that 7-day period. It does not mean unlimited new creatives, extra package quantities, or a second campaign concept included in the same order.

We will work in good faith to complete legitimate revision requests made within the window.

3. What may qualify as a revision

Reasonable changes to the delivered work may qualify as revisions when they stay within the original package and brief. Depending on the type of creative you purchased, that can include:

• Editing, pacing, sequencing, or similar production adjustments;
• On-screen text, captions, or titles;
• Music or sound adjustments where we control those elements; and
• Other production tweaks that do not require a new concept, product, or creator.

Feasibility depends on the asset. A UGC video, an edited video, a story ad, and an image ad are produced differently, so some changes are straightforward on one format and impractical on another.

4. What is not a revision

The following are not treated as simple revisions:

• A completely new concept;
• A completely new brief;
• A different product;
• A different creator, unless we agree that a creator change is needed to fulfill the original order; and
• A materially different creative direction that would require restarting production.

Those requests may require a new package. We will tell you if a request falls outside revision scope before starting that extra work.

5. After the 7-day window

Requests made after the 7-day revision period may require a new order or an additional paid service. We may still help where we can, but post-window work is not included in the original package.

6. How to request a revision

Send a clear note describing the change you want, ideally with timestamps, screenshots, or examples. Use the same Telegram conversation or email thread used for delivery when possible.

Telegram: https://t.me/nextecomads. Email: contact@nextecomads.com.

7. Related policies

Billing and cancellation questions are covered by the Refund Policy. General use of the website is covered by the Terms of Service.